Marlon R. Santos

Email: marlon@marlsantos.com | Phone: 0430 325 121

Objectives

Summary of Qualifications

  • Information Technology professional with expertise in Software Engineering & Development.
  • Diverse industry experience spanning Government, Higher Education, and Private sectors.
  • Proven track record in delivering high-quality software solutions and leading technical teams.
  • Strong analytical and problem-solving skills with a focus on continuous improvement.
  • Excellent communication and collaboration abilities, working effectively with stakeholders at all levels.

Skills & Expertise

Core Skills

Mobile apps Test-driven development Full-stack development Web applications Systems integration Software engineering Agile methodologies Software project management Software design

Programming Languages

Java C/C++ C# PHP Ruby Python JavaScript TypeScript FoxPro Visual Basic ASP SQL HTML CSS XML JSON Ruby on Rails Node.js React React Native Ionic Cordova PhoneGap Swift Objective-C Kotlin

Tools & Technologies

Git Docker Kubernetes CI/CD AWS Google Cloud Azure Microservices RESTful APIs

Databases

MySQL PostgreSQL Oracle MongoDB Redis Sqlite

Education & Professional Development

B.S. Computer Engineering

Mapúa Institute of Technology, Manila PHILIPPINES

October 1998

Certifications

  • ITIL® Foundation Certificate in IT Service Management

Publications

  • Designing a Secure Architecture for m-Health Applications

Professional Organizations

  • Australian Computer Society (ACS)

Professional Experience

SENIOR PRODUCT ENGINEER

July 2020 – present

SERVICE NSW

  • Developed critical features for the Service NSW mobile app, including the COVID Safe Check-in and Dine & Discover NSW vouchers, significantly enhancing public health measures and economic recovery initiatives.
  • Led the development of the Business Bureau Mobile app, enabling NSW businesses to efficiently scan and redeem various government voucher programs, thus streamlining financial support distribution.
  • Collaborated effectively with the Mobile Apps Team to deliver high-impact solutions, demonstrating strong teamwork and technical leadership skills in a fast-paced government technology environment.

SENIOR SOFTWARE ENGINEER

June 2017 – January 2020

THE UNIVERSITY OF SYDNEY

  • Contributed to ground-breaking research at the Wellbeing and Technology Lab (formerly Positive Computing Lab) within the School of Electrical and Information Engineering, Faculty of Engineering and Information Technologies.
  • Developed and maintained innovative mobile applications focused on emotional and mental health and wellbeing, demonstrating expertise in cutting-edge health technology solutions.
  • Key projects include: SleepFix (A React Native mobile application for managing insomnia, later licensed by Philips), Indigenous Wellbeing (A React Native social mobile app connecting indigenous students), Headgear (An Ionic-based mobile app developed in partnership with Black Dog Institute), and Kiss myAsthma (An Ionic-based mobile application designed to improve asthma management).
  • Mentored PhD students and conducted workshops on Software Engineering best practices, fostering knowledge transfer and promoting industry standards within the academic environment.

WEB PROGRAMMER / ENGINEER

June 2009 – July 2016

MACQUARIE UNIVERSITY

  • Led general web development initiatives across the University, contributing to the institution's digital presence and functionality.
  • Developed the University's Online Handbook System, establishing a single source of truth for coursework information, including Handbook Administration Manager with integrated Reports Manager and Public-facing Handbook Website.
  • Engineered CourseFinder, a sophisticated marketing tool delivering comprehensive program and coursework information to prospective students, enhancing recruitment efforts.
  • Designed and maintained various mission-critical web applications for the University, including Enrolment Registration system, Higher Degree Research Workshops platform, and TermFinder and LawTermFinder websites.
  • Leveraged a diverse technology stack, including Server-side: PHP (Zend/Kohana Frameworks), Ruby on Rails and Client-side: HTML, CSS, JavaScript (jQuery).
  • Led the development of a hybrid mobile application for the RiverStyles framework, utilizing jQuery Mobile, Backbone.js, and Adobe PhoneGap, demonstrating versatility in mobile app development.

SOFTWARE ENGINEER

October 2003 – October 2008

ASKING PHILIPPINES, INC.

  • Led diverse software projects for Asking Japan, Ltd., managing the entire Software Development Lifecycle, demonstrating comprehensive project management skills.
  • Developed a range of software solutions, including Knowledge Management systems, Multimedia applications with audio/video codec development, and Web-based applications.
  • Utilized multiple platforms (Windows, Linux) and technologies (Java, C/C++, C#) to deliver versatile software solutions.
  • Engineered the Beijing Olympics 2008 Article Input System backend for the Japanese website.
  • Developed NHK's 2007 High School Baseball System backend for the Japanese website.
  • Created robust Database Access and Planar Geometry Libraries.
  • Led the development, design, and maintenance of the company's Timecard and Skills-rating System for Japan and Philippines offices.

SYSTEMS DEVELOPER

November 2001 – September 2003

ARIZONA MARKETING CORPORATION (PHILIPPINES)

  • Led the development and maintenance of mission-critical software applications for Accounting, Marketing, and Sales operations.
  • Architected and implemented the company's first website, including PDF and online product catalogues.
  • Engineered bespoke software solutions, including Capacitor Proposal Software, Encryption Software, and Timecard & Payroll System.
  • Oversaw the company's IT infrastructure, encompassing PC hardware maintenance, Local Area Network (LAN) administration, and Internet connectivity management.

SYSTEMS ANALYST & WEB DEVELOPER

February 2001 – June 2001

PROSPERITY.COM, INC. (PHILIPPINES)

  • Collaborated with the IT Manager in strategic planning and development of the company's IT infrastructure.
  • Architected and implemented the company's Multi-level Web Marketing Website, enhancing online presence and customer engagement.
  • Engineered critical financial and administrative software solutions: Cheques/Pay-out Software and Employee Administration Website.

DEVELOPER & SYSTEMS INTEGRATION SPECIALIST MIS

July 1999 – February 2001

INFODYNE, INC. (PHILIPPINES)

  • Progressed from Developer for Information Systems Services to Systems Integration Specialist for Management and Infrastructure Systems, demonstrating career growth and expanded responsibilities.
  • Enhanced and maintained the company's Accounting Management Software through strategic module additions and ongoing support.
  • Engineered a Prepaid Internet Service Program, contributing to the expansion of the company's service offerings.
  • Developed Re2Re.com (re-insurer to re-insurer), a specialized reinsurance website, showcasing expertise in financial technology solutions.
  • Managed Lotus Notes client environments and configured Domino Server and Microsoft database systems, ensuring robust and efficient IT infrastructure.

References

References available upon request.